Privacy Policy
A clear overview of what personal data we process, why we process it, and how you can exercise your rights.
Controller
The controller of the personal data processed on this website is:
- ADITUM, trgovsko, proizvodno in storitveno podjetje, d.o.o. (short: ADITUM d.o.o.)
- Puštal 132, 4220 Škofja Loka, Slovenia
- Registration number: 6517021000
- VAT ID: SI35755628 (VAT payer)
For any questions regarding the protection of personal data, please contact us at inquiry@aditum.net.
In the event of any discrepancy, the Slovenian version of this document prevails.
What data we process and why
Contact form
On the pages of individual areas (AI, web, marketing, 3D printing, CNC) you can send us an inquiry via the contact form. In doing so, we process your first and last name, email address, the selected area and the content of your message, so that we can respond to it.
Legal basis: Art. 6(1)(b) of the General Data Protection Regulation (EU) 2016/679 (GDPR) — taking steps at your request prior to entering into a contract, and Art. 6(1)(f) GDPR — our legitimate interest in responding to the inquiries we receive.
The form has a built-in hidden field for detecting automated submissions (honeypot) and a limit on the number of submissions per IP address (rate limiting); the IP address is not stored permanently in this process, but is used only for a short-lived counter.
AI chat
An AI-powered chat assistant is available on all pages. The message you enter is sent to our server, which forwards it to Groq, Inc. (USA) to generate a reply — see the Processors and transfers to third countries section below. The conversation history is stored only in your browser (sessionStorage) and is deleted when you close the tab. On the server we keep an internal chat log in which the IP address is pseudonymized (salted hash), so that you cannot be directly identified from it.
Please do not enter sensitive personal data (e.g. about health, finances or documents) or passwords into the chat.
Legal basis: Art. 6(1)(f) GDPR — our legitimate interest in offering visitors quick and useful help in finding information.
Server logs
Our host automatically records standard access logs (IP address, date and time, requested URL, browser type) for security, abuse-prevention and server-operation purposes.
Legal basis: Art. 6(1)(f) GDPR — legitimate interest in the security and stable operation of the website.
Web analytics
The website is prepared for the use of Google Analytics 4, but it does not run automatically. Analytics is activated only if the site administrator enables it and the visitor selects “Accept” in the cookie banner. If analytics is not enabled, or you do not accept it, no analytics cookie is loaded.
Legal basis (if web analytics is enabled and you accept it): Art. 6(1)(a) GDPR — your consent, which you may withdraw at any time.
Processors and transfers to third countries
In operating the website, we work with the following processors and/or recipients of data:
| Processor | Purpose of processing | Location / transfer |
|---|---|---|
| Neoserv d.o.o. | Website hosting and server infrastructure | Slovenia (EU) — no transfer to a third country |
| Google (Gmail; conditionally Google Analytics 4) | Receiving email from the contact form; conditionally, web analytics | May involve a transfer to the USA — based on the DPF/SCCs |
| Groq, Inc. | Generating AI chat replies (the model runs on Groq's infrastructure) | USA — based on the DPF/SCCs |
Transfers to the USA are based on the EU-U.S. Data Privacy Framework and/or standard contractual clauses (SCCs), which ensure an adequate level of protection for personal data. We do not use any other processors for the purposes of this website.
Retention periods
- We retain inquiries submitted via the contact form until our communication with you is concluded, and for no longer than 2 years from the last contact.
- We retain the AI chat conversation log internally and for a short period, solely for the purpose of troubleshooting and improving the chat's operation.
- We retain server access logs in accordance with the policy of our host, Neoserv d.o.o., generally for a short period and solely for security purposes.
- Data we process on the basis of your consent (e.g. web analytics) is retained until you withdraw your consent.
Cookies and local storage
The website does not currently use tracking cookies. For basic operation we use the browser's local storage:
| Name | Type | Purpose | Duration |
|---|---|---|---|
| aditum_cookie_consent | localStorage — strictly necessary | Remembers your cookie choice | Until the choice is changed |
| aditum_lang | Cookie — strictly necessary | Remembers the language you chose in the switcher | 1 year |
| AI chat history | sessionStorage — strictly necessary | Keeps the conversation while you browse the site | Until the browser tab is closed |
| _ga, _ga_* (Google Analytics) | Cookie — only if analytics is enabled and accepted | Website visit statistics | Up to 2 years |
You can change your cookie choice at any time via the “Cookies” link in the page footer.
Your rights
With regard to the personal data we process, you have the following rights:
- the right of access to personal data,
- the right to rectification of inaccurate data,
- the right to erasure of data (the “right to be forgotten”),
- the right to restriction of processing,
- the right to data portability,
- the right to object to processing based on legitimate interest,
- the right to withdraw consent, where processing is based on consent, without affecting the lawfulness of processing before its withdrawal.
To exercise any of the above rights, please write to us at inquiry@aditum.net.
If you believe that the processing of your personal data violates the GDPR or Slovenian personal data protection legislation, you have the right to lodge a complaint with the supervisory authority: Informacijski pooblaščenec RS (Slovenian Information Commissioner), Dunajska cesta 22, 1000 Ljubljana, gp.ip@ip-rs.si.
Changes to this policy
We may update this privacy policy from time to time, for example due to changes in legislation or in how the website operates. The current version is always published on this page.
Validity of this version: 11 August 2026.